Casper Spins Privacy Policy
This Casper Spins privacy policy sets out, in plain language, how we collect, use and safeguard the personal information you share with us. We want every visitor and account holder to understand what happens to their details from the moment they open a page to the moment they close an account, and we have written this policy so that it can be read without a legal dictionary at hand.
We collect only the information we need to run our site properly, to keep accounts secure and to meet the obligations that come with operating a regulated gambling business. That includes details you give us directly, such as your name and contact information, and details generated automatically as you use our services, such as device and browser data. Nothing here is sold on; it exists to keep the experience working and safe.
If you would like the full technical detail behind any section, or you are unsure how a particular clause applies to you, our Casper Spins FAQ answers many of the questions people ask before they get in touch directly.
What Information We Collect
We gather account information such as your name, date of birth, email address and postal address when you register with us. This lets us confirm who holds an account and keep our records accurate, which matters both for your protection and for the wider integrity of the site.
We also collect information tied to how you use our services, including login timestamps, pages visited and the device or browser you are using. This technical data helps us diagnose problems, understand which parts of the site are working well and keep our systems stable for everyone browsing at the same time.
Where identity checks are required, we may ask for supporting documents as part of our KYC process, along with proof of address where relevant. We only request what is proportionate to verifying an account, and we explain clearly at the time why a particular document has been asked for.
How We Use Your Personal Data
We use your information to run your account, process the services you request and respond when you contact our support team. This includes keeping a record of your preferences so that future visits feel familiar rather than starting from scratch each time.
We also use data to protect the site itself: spotting unusual account activity, investigating disputes fairly and meeting the record-keeping duties that come with running a gambling platform responsibly. None of this is used to make guesses about you beyond what is needed for these practical purposes.
Communications about your account, and any messages you have asked us to send, are handled using the contact details you provided at registration. You can always update these details yourself or ask our support team to do it for you.
Do we share information with third parties?
We share data only where it is necessary to run our services, such as with payment processors handling a transaction, or where we are required to by law or by our regulatory obligations. We do not sell personal information to advertisers or unrelated third parties.
How long do we keep your data?
We retain personal information for as long as your account is active and for a further period afterwards, in line with the record-keeping duties that apply to gambling businesses. Once that period passes, data is removed or anonymised in the normal course of our processes.
How do we keep your data secure?
We apply technical and organisational safeguards designed to protect personal data against unauthorised access, loss or misuse. Access to sensitive information is limited to staff who genuinely need it to do their jobs.
What rights do you have over your data?
You can ask to see the personal data we hold about you, request corrections, or ask us to erase it where the law allows. Get in touch through our support channels and we will guide you through the process step by step.
Cookies and Similar Technologies
Our site uses cookies to remember basic preferences, keep you signed in securely and understand how pages are used. Some cookies are essential for the site to function, while others help us improve performance over time.
You can control cookies through your browser settings, and our Casper Spins mobile casino pages work the same way whether you are on a phone or a desktop machine. For a category-by-category breakdown of what each cookie does, our dedicated cookie notice covers the detail this policy only summarises.
Your Choices and How to Contact Us
You are in control of much of what happens with your information. You can update your account details at any time, opt out of marketing messages, or ask us questions about anything in this policy that is not clear.
If you want to raise a concern, correct a record, or simply understand a section better, our support team is the quickest route to an answer, and many everyday questions are also covered on our FAQ page. We treat every enquiry about personal data seriously and aim to respond in a way that actually resolves the question, not just acknowledges it.
This policy may be updated from time to time as our services change, and the version published here is always the current one. We encourage you to revisit it occasionally, particularly if you have not logged in for a while.
Curious What Else We Offer
Privacy is only one part of the picture. If you would like to see the promotions we currently run, our promotions page lays out the current offers in full, in the same plain language as this policy.
See Casper Spins bonusesQuestions About Your Data?
Our support team is ready to help if anything in this privacy policy needs clarifying before you continue.
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